FAQs

Got questions?

We’ve taken some of the most asked questions by our customers and put the answers below.

Hopefully our website is so easy to use and the magazines are described well enough that you don’t really need to check here!

If you want to know more about postage rates across the world, we’ve a more detailed shipping page that will probably help.

Is the site secure?

YES!   Security is very important to us, as it should be. 

In fact as we pass you to PayPal to take your payment details, we don’t actually see or store any of those details, BUT better safe than sorry we say, so the entire site is encrypted and protected for your total protection, you should see a ‘padlock’ by your browser bar to indicate the site is using https / SSL encryption.

That means when you login to your account, or register your name and e-mail, we encrypt those with industry standard protection.

The site is also protected by several layers of security protection, to ensure the few personal details we do ask for are locked away safe.

It says pre-orders have to be purchased indvidually?

Unfortunately yes that’s a limitation of our shopping system currently.

The good news is you don’t pay postage (in the UK), and overseas postage is per item anyway, so it won’t cost you any more to buy pre-orders separately!

This way standard orders go out next day, and pre-orders will be posted when they are available.  If you are in the UK, you’ll pay no postage no matter how many packets we send out to you!

How do you sell magazines so cheaply?

We sell our magazines to you at their printed “cover price”, exactly as you would pay in a physical shop, yet can offer free UK postage included.  How can we do that?  Easy; there is no middle-man.

We actually have the magazines printed for the publishers, so ensure copies of your favourite magazines are printed especially for us to sell.  No other online service can match that!

Do you stock back-issues?

Yes!  We are just building stock now, but over time we will collect a large number of hard to find back-issues of our magazines.  Unlike shops on the high street we never take magazines off sale (not until we run out of stock anyway!).  Just search for a magazine and we will display all back-issues we have in stock.

Can I order at the weekend?

Yes of course, this website runs 24/7.  Unfortunately we are only human, so do not.  Any orders made after 12 noon on Friday and over the weekend will be posted out on the following Monday.

How can I pay?

We partner with the market leading and trusted PayPal to handle our secure payments.

You do not have to have a PayPal account to pay, as they accept all the standard credit and debit cards.

How can you take pre-orders?

As we work directly on behalf of the publishers, we receive the future schedule for their magazines.  We actually are responsible for having the issues physically printed and then distributed for them, so we always know when the issues will be available.  Thus we can ensure YOU receive your copy as close to on-sale date as possible, in some cases, possibly early!

As we control the stock, at certain times we will put certain special issues on pre-order, as we KNOW we will be obtaining the stock to be able to meet all orders.

Can I order at the weekend?

Yes of course, this website runs 24/7.  Unfortunately we are only human, so do not.  Any orders made after 12 noon on Friday and over the weekend will be posted out on the following Monday.

How much is postage?

Free Postage!  

For the vast majority of our magazines, postage is included in the price you pay, which is the standard cover price you’d pay in any shop!   There is an additional cost for overseas postage (if available).

See this page for full shipping details.

I am a publisher, can you sell my magazine?

We currently only sell magazines published by one of our four partners; Bauer Media, H Bauer, Immediate Media, Haymarket, Hearst and Conde Nast

Get in touch though, as things can always change; [email protected]

Are these magazines different to those in a shop?

These are from exactly the same print run as those you will find in any newsagent or supermarket, and include any cover-mounted gifts.

The only difference may be any shop specific packaging (such as Tesco branded plastic wrapping) which we do not include.

Are these magazines second hand?

Absolutely not!  All bookazines / magazines are brand new and come direct from the publishers themselves.

You are the first person to read them, guaranteed!

How long will my order take to get to me?

We aim to ship all magazines same day (but there may be short delays at peak periods).  We ship first class royal mail within the UK, so MOST shipments should arrive the following day if ordered before 12 noon, Monday-Friday.

Any orders made after 12 noon on Friday will be posted the following Monday – unless it’s a bank holiday!

Orders in Europe will take 5-10 working days, order for the rest of the World can take up to 15 working days, though may arrive sooner.

NOTE: During the build-up to Christmas posting (1st Nov – 23rd Dec) delivery times may well take longer, this is unfortunately out of our control.